Privacy Policy
Effective Date: October 21, 2025
Introduction
East Coast Peptides LLC (“East Coast Peptides,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, create an account, contact us, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide when using our website, including when you place an order, create an account, subscribe to updates, complete a form, contact customer support, or participate in our affiliate program.
This information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Account login information
- Affiliate registration details
- Customer service messages
- Any information you choose to submit through our website
Automatically Collected Information
When you visit our website, certain information may be collected automatically to help us operate, secure, and improve the site. This may include your IP address, browser type, device type, operating system, referring pages, pages viewed, time spent on the website, timestamps, and cookie or tracking identifiers.
This information helps us understand how visitors use our website, improve performance, maintain security, and provide a better customer experience.
How We Use Your Information
East Coast Peptides may use the information we collect to:
- Process and fulfill orders
- Provide order updates and customer support
- Manage customer accounts
- Process affiliate registrations and referral activity
- Improve website performance and user experience
- Prevent fraud, misuse, or unauthorized activity
- Send transactional emails related to orders or accounts
- Send promotional messages, when permitted
- Maintain business records
- Comply with legal, regulatory, or payment-processing requirements
We only use your information for legitimate business purposes connected to operating and improving our website and services.
Payments and Secure Checkout
East Coast Peptides offers an easy and secure debit/credit checkout experience through third-party payment processors. We do not store full debit or credit card numbers on our servers.
Payment information entered during checkout is handled directly by secure payment gateways and processors. These providers may collect and process payment details according to their own privacy policies, security standards, and terms of service.
Cookies and Website Tracking
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand how visitors interact with our site.
These technologies may help with:
- Keeping items in your cart
- Remembering preferences
- Supporting checkout functionality
- Measuring website traffic
- Improving page performance
- Understanding customer behavior
- Supporting marketing or affiliate tracking
You can adjust cookie settings through your browser. However, disabling cookies may affect certain website features, including cart and checkout functions.
Third-Party Service Providers
We may share limited information with trusted third-party providers that help us operate our business. These may include website hosting providers, payment processors, shipping carriers, email platforms, analytics providers, fraud-prevention tools, customer support platforms, and affiliate management services.
These providers are only permitted to use information as necessary to perform services on our behalf.
Data Sharing and Disclosure
East Coast Peptides does not sell your personal information.
We may disclose information when necessary to:
- Fulfill orders or provide services
- Comply with applicable laws or legal requests
- Protect our rights, property, safety, customers, or website
- Prevent fraud, abuse, or security threats
- Enforce our policies or agreements
- Complete a business transfer, merger, acquisition, or sale of assets
Affiliate Program Information
If you apply to become an affiliate, we may collect information needed to review your application, manage referral codes, track referrals, communicate program updates, and administer affiliate-related activity.
Affiliate information may be retained as part of our business records and program management processes.
Data Retention
We retain personal information only as long as necessary for business, legal, tax, security, order fulfillment, dispute resolution, and recordkeeping purposes.
When information is no longer needed, we may delete, anonymize, or securely store it in accordance with applicable requirements.
Security
We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
While we work to protect your information, no website, payment system, or method of electronic storage is completely secure. We cannot guarantee absolute security, but we take privacy and data protection seriously.
Your Privacy Choices
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or updates to certain personal information.
You may also opt out of promotional emails by following the unsubscribe instructions included in those messages or by contacting us directly.
To submit a privacy-related request, contact us at:
Children’s Privacy
Our website and services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18.
If we become aware that information has been collected from a minor, we will take appropriate steps to delete it.
Research Use Notice
Products sold by East Coast Peptides are intended strictly for research purposes only. They are not intended for human consumption, medical use, diagnostic use, therapeutic use, or veterinary use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or service providers.
When updates are made, the revised Privacy Policy will be posted on this page with an updated effective date. Continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
East Coast Peptides LLC/ECP Holdings LLC
Website: www.ecpeptides.com
Email: info@ecpeptides.com